India as a retail market is not uniform, especially when it comes to preference for luxury in terms of need fulfillment. Moreover, the market is not as mature as the European market where consumers seek fulfillment through experience. Few players have been skillful to achieve the needs of the Indian luxury consumer. Since this section of market remains untapped, huge potential lies in the same. Therefore, it becomes momentous to delineate the needs of the Indian consumer to target them better. To be successful in India as a retailer, it is required to gauge both, the financial potential as well as the mindset of the Indian luxury consumer. Localization of global luxury brands is required to pat the huge potential of the unlike market. It requires comprehending of luxury product market characteristics and amplifying the brands correspondingly. This ambition assist in sending ahead the right product offerings to the Indian consumer as well as targeting them better. Moreover, restricted accessibility to luxury in India is a barrier to its growth and acceptability. There are several cities in India which have a huge potential for luxury which still remains untapped.
Famous shape Designer Gabrielle Coco Chanel (1883-1971) stated that luxury is a necessity that begins where essential ends. Similar motifs were admitted by the famous economist Veblen (1899), in his writing The Theory of the Leisure Class, who explains the concept of conspicuous consumption as the consume of money and/or resources by people to display a higher status than others. Luxury is concept related to status, self and psychogenic needs; it is not necessary for survival. Luxury goods have forever been related with high quality, craftsmanship, uniqueness, creativity, exclusivity and innovation. Apart from these product attributes, the consumers also obtain the appended psychological benefits like respect, prestige and a sense of a high status that reminds them and others that they belong to an exclusive group who can afford these expensive goods.
Luxury goods industry is very different from normal goods in terms of market characteristics and behavior of consumers. Also the level of acceptance and understanding of luxury in different markets is different. India is in nascent stage of its evolution as a luxury retail market. Only a few cities like Delhi, Mumbai and Bangalore enjoy the presence of luxury civilization thereby making the accessibility and visibility of these products very cheap. There has been quite a lot of discussion on the potential growth of luxury as a concept in India. While many specialists watch India as an upcoming market and the afterward China for luxury, there are others who meditation that the potential of the Indian market has been overrated and dispute that since India is a formative nation there is a little scope for pronounced consumption. Several researches have been conducted on the luxury markets of Asia with special reference to China and Japan. But very fewer pertinent research has been done with converge on the Indian market. The significance of Indian market in the international retail scenario is distinguished. Hence a comprehensive research on the potential of India as a luxury market is extremely relevant.
India has a rich tradition of luxury. Addressed for the Golden Bird, India has experienced Maharajas and Nawabs who had refined tastes and were connoisseurs of luxury (Kapoor, 2010). Describing luxury for "poise, harmony and beauty of human race," French diplomat to India Jerome Bonnafont told the luxury summit, "for of liberal Indian weddings, media advertisements, maharajas and Bollywood stars, I feel the art of luxury namely living in India (Pandey Omkar, 2008). Jacques Cartier visited India in 1911 in pursuit of nice pearls. He also argued a digit of Maharajas to reset their jewels using Cartier designs. The strand, established for the erstwhile Maharaja Bhupinder Singh of Patiala along the House of Cartier in 1928 is 1 of the most expensive pieces of jewellery ever made (Chuganee Bhakti, 2010). Indians still have the conception of luxury joined to their lives; one would no fall short of instances, be it the luxurious Residence Antilla of Mukesh Ambani, alternatively earths most expensive tie along Satyapaul.
For customer-centric retailing of luxury goods in India, the understanding of cross cultural impact on global brands becomes essential which can be effected through segmentation of markets fitting to luxury goods. It considers issues such as proceeds, affluence, wealth as well as psychographic approaches of individuals (Seringhaus, 2002). Purchasing habits, being a major part of the overall consumer behavior, are deeply affected by the dominating cultures of the society in which consumers live (Belwal, 2009). Kotler and Armstrong (2008) state that consumer purchases are influenced strongly by cultural, social, private, and psychological characteristics which have to take into account for successful sale. Subcultures that can be distinguished by nationalities, regions, religions, social beliefs and languages, and share alike values; play an important role in customer behavior, especially in their preferences for purchase. Likewise, other socio-demographic variables such as home earnings, age and life wheel stage, schooling, occupation, are also important (Belwal Rakesh & Shweta, 2009). The growing number of brands and the spurge in retail relates to consumer expectations up to a certain extent-which can be known by studying their behavior.
The overall sales of luxury merchandise in the annual 2009 is expected to be extra than US$150 billion and Asia contributes 10% to it. The concept of luxury is immediately not confined to only to Europe and US, the eastern subcontinent contributes majorly to it, with India and China as the newly emerging markets. Professor James Twitchell (2002) comments ashore the democratization of luxury and the changing buyer psychology These fashionable clients for luxury are younger than clients of the antique luxe accustom to be, they are far extra many, they make their money far sooner, and they are far more malleable in financing and fickle in choice. They do not reside put. They now have money to flame. The competition for their attention is intense, and their consumption patterns-if you have not noticed- are changing life for the rest of us." Patrick Normand, managing mentor of Cartier (Middle East & South Asia), discusses the potential of Indian luxury mall, The growth of India as a luxury products market, and its emerging potential is quite manifest now especially as the economic is booming and there is a general assured sentiment towards universal brands. According to the latest Asia-Pacific Wealth Report, there were one estimated 1, 23,000 millionaires at the end of 2007 in India, up 22.7 percentage from the before year; production it a huge potential market for the international luxury actors. As per Forbes magazine (March, 2008), fiscal chief of India-Mumbai-ranked seventh among worlds top 10 cities where largest number of billionaires resides. Still luxury market is by a quite nascent stage in India. As discussed in Luxurion World 2009 in Mumbai, the Indian Luxury Market is estimated to be to be USD 4.35 billion and this forms only 2% of the universal share. For one Indian owning a luxury mark would mean achievement. According to a learn by American Express, Inside the Affluent Space, Indian user has a appetite to prove that Ive made it. He is an aspirer and for him luxury is a award, which is a mindset very differ from a European purchaser for whom luxury is an experience.
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Luxury products are exclusive pieces of craftsmanship driving the ambitions of many merely owned by a few. Luxury has different meanings for different people (Kate, 2009). To some consumers luxury goods cater a method to lifestyle, some accustom luxury to their lifestyle and there are still others who require these to make a statement of their wealth (Okonkwo, 2007). The perception varies with the manhood of the market and the exposure to which the consumers have been subjected.With the democratization of luxury in the 1990s (Kapferer & Bastien,2009) which broke out with the conglomeration of luxury initiated by Bernard Arnault, the construct of several luxury houses has changed to more systematized corporate firms and their approach has crossed frames. A luxexplosion (Chadha & Husband, 2006) has buffet Asia. Asian consumers account for as many as half of the global luxệ industry. Hong Kong boasts more Gucci and Hermes stores than New York or Paris. Chinas luxury market is growing with such gusto that it will single-handedly transform the biggest by 2014. Even Indian luxury market which is still in its nascent stage, has 3-month waiting lists for exclusive pieces, when in Tokyo, the epicenter of the cult, 94% of women in their 20s own a Louis Vuitton sack.
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Luxury brands have their presence in the major cities favor Delhi, Mumbai and Bangalore. Demographics of several additional cities recommend colossal potential because elegance retail. Okonkwo (2007) argues that India with a growing population of literates who have a tall spending power woos most of the international luxury brands.